FAQ
How small a hole can it drill?
Down to 0.3 mm — the bottom of the chuck range. That covers PCB vias, watch parts, jewelry findings and model brass.
What materials will it drill?
Wood, plastics and circuit boards up to 4 mm; brass and aluminum up to 1 mm. It is built for small, precise holes in soft materials, not for steel.
Can it drill glass, stone or shell?
Yes, with a diamond-tipped bit. It grinds rather than cuts, so keep the tip wet — a shallow puddle on the work or a drop of water every few seconds — use light pressure and a middle speed, and let the machine take its time. The shank is 2.35 mm, so the bits drop straight into this chuck and into any rotary tool.
Where do you ship?
The United States, Canada, Australia and New Zealand. Free and tracked to all four, no minimum order.
A few exceptions: the drill presses ship to the United States, Australia and New Zealand; the lathes, the engraving ball vise and the 13-piece watchmaker's screwdriver set ship within the United States. Checkout only offers the countries an item can go to, and every product page shows its own delivery time.
How long does shipping take?
Orders are processed within 2 business days. After that:
- Most items: one to two weeks. Bits, punches, tweezers, loupes, files, small vises and measuring tools.
- Machines and heavier items: two to three weeks. The drill presses, the XY stage, the toolmaker's vise, the fractal vise and the brass vise on its stage.
- US-warehouse items arrive faster within the US — the product page says so where it applies.
You get a tracking number by email as soon as the parcel is scanned, and you can follow it on our tracking page.
Will my kit arrive in one box?
Usually not. The machine and the accessories come from different makers, so a Watchmaker Kit or PCB Kit arrives as several parcels, often on different days — small items first, the machine last. Every parcel is tracked and free; you are never charged per box. If something on your list has not arrived a week after the last tracking number, email us and we chase it or send it again.
Do I pay tax or customs fees?
United States: sales tax is added at checkout where your state charges it. The total you see at checkout is the total — nothing more to pay on delivery.
Australia and New Zealand: nothing is added at checkout and nothing should be asked of you on delivery for orders of this size.
Canada: we do not collect Canadian tax at checkout. Canada charges GST/HST (and provincial tax where it applies) at the border on most parcels over CAD 20, and the carrier collects it on delivery.
If a carrier ever asks you for an unexpected fee on a parcel from us outside Canada, send us the notice before paying and we will sort it out.
Will it plug into my outlet?
United States and Canada: yes. The power adapter comes with US blades and runs on 100–240 V — no converter needed.
Australia and New Zealand: the voltage is fine (100–240 V covers your 230 V outlets), but the plug shape is different. Our drill press kits and the collet drill press ship to Australia and New Zealand with a free pin adapter for your type I socket. For our other plug-in products, the AU/NZ plug adapter does the job.
What is the difference between the three kits?
The machine is the same in all three.
Bench Kit, $129 — the press, the speed-control adapter, the chuck key, a 3 mm hex key and a spare belt.
Watchmaker Kit, $209 — everything above, plus a drill press vise, a 3.5 inch clamp-on bench vise and a dial indicator with a magnetic base.
PCB Kit, $219 — everything above, plus a 10-piece cobalt drill set from 0.5 to 3 mm and an automatic center punch.
Do I need to buy a power supply?
No. The machine ships with one, and the speed dial is on it, so you have the full speed range out of the box. We also sell a spare, because the adapter is the part people most often want a second one of.
What belt does it use?
A round rubber belt on two stepped pulleys. To change speed, lift it onto the other step by hand — five seconds, no tools. A spare belt comes in the box, and for the first twelve months we send you another free if yours wears out.
Which vise goes under the bit?
The drill press vise holds the part square while you drill. To bolt it down under the chuck, add the 120 × 150 mm base plate — it replaces the stock base and carries the mounting holes. The other vises (clamp-on, hand, swivel, rotating, fractal, toolmaker's and the engraving ball vise) are bench vises for filing, soldering, stone setting and inspection, used beside the machine rather than under the bit.
Can it mill or engrave?
It is a drill press, so drilling is its job. Milling needs a collet spindle instead of the chuck, and we will add one to the shop once we have it in hand. For hand engraving, the engraving ball vise holds the piece and turns under the graver.
Something broke. Do I have to ship the machine back?
No. For the first 12 months, tell us which part failed and we send you a new one — free, no return, no inspection. That applies in all four countries we ship to.
Can I change or cancel my order?
Yes — tell us within 24 hours and we will, no questions asked.
What if it arrives damaged?
Send us a photo. We ship a replacement and pay the return label.
What is your return policy?
30 days from delivery. If the item is faulty or not as described, we pay the return label.
Why buy from us?
Free tracked shipping to four countries, a real person answering email and text, 12 months of free replacement parts with no return needed, and product pages that tell you exactly what each tool is for. ARVONELLE is operated by FUSE REPAIR APPLIANCE LLC, registered in Pennsylvania — our full details are on the contact information page.
Still have a question?
Tell us what you are making and we will tell you which tool fits. Ask us before you buy, write to support@arvonelle.com, or text (610) 244-1495 with your email address. We answer within one business day, Monday to Friday, 9 a.m. to 5 p.m. Eastern.