Halloween: order by Monday, October 5 and it should arrive before October 31Halloween: order by Oct 5 to get it by Oct 31
Free US shipping on every order · 30 days to return it
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Track your order

Your tracking number arrives by email as soon as the parcel is scanned by the carrier.

Where to look

Open the shipping email and click the tracking link, or paste the number into the carrier's own site. No account and no login needed.

If you cannot find the email, check spam, then write to support@arvonelle.com with your order number and we will send the number back to you the same day.

If there is no number yet

Processing takes up to 2 business days, and the number is issued when the parcel is scanned - not when you order. The machine then takes 2 to 3 weeks in transit; consumables take about 6 to 10 business days.

If the number does not work

Carriers sometimes issue a number before the parcel reaches them, so it can show nothing for a day or two. That is normal. Try again tomorrow.

If it has not moved for 7 days

Email us. We do not make you wait out the carrier's window - we chase it, and if it is genuinely lost we ship a replacement or refund you.